Incidents | Mossy Software Ltd Incidents reported on status page for Mossy Software Ltd https://status.withmossy.com/ https://d1lppblt9t2x15.cloudfront.net/logos/a68982b4f5c0b732600b7e92fc611fa1.png Incidents | Mossy Software Ltd https://status.withmossy.com/ en Trouble Authenticating Users https://status.withmossy.com/incident/901978 Thu, 21 May 2026 14:58:00 -0000 https://status.withmossy.com/incident/901978#0552fd3118ab977d0266e9168be1dc4d9b485579f46bf7fba1dbb5d4796f9024 [This turned out to be an internal issue and did not effect any Mossy customers.] We're currency having some trouble authenticating login requests. During this time all users are unable to use the platform unless they were already logged-in before the issue. Storefronts remain unaffected, and it is still possible for customers to place orders with your stores. We'll keep you updated here as we work on a fix.