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Trouble Authenticating Users

May 21, 2026 at 2:58pm UTC
Affected services
Platform

Resolved
May 21, 2026 at 2:58pm UTC

[This turned out to be an internal issue and did not effect any Mossy customers.]

We're currency having some trouble authenticating login requests. During this time all users are unable to use the platform unless they were already logged-in before the issue.

Storefronts remain unaffected, and it is still possible for customers to place orders with your stores.

We'll keep you updated here as we work on a fix.